Class Policies
Welcome! These policies create a fun, safe, and effective learning environment for you and your dog. Please read through all policies so you are fully prepared. We look forward to seeing you in class!
Before You Enroll
Age Requirements
- Handlers: Must be at least 14 years old
- Handlers under 18: Must be accompanied by an adult
- Children attending: Must be at least 5 years old
Vaccination Requirements
- Puppies (under 20 weeks): At least one round of DHPP
- Adult dogs: Current DHPP and Rabies
Proof required: Dogs cannot attend without vaccination records. Email records to tpbptrainers@gmail.com or bring them to the first class.
Registration & Payment
How to Enroll
- Class sizes are limited
- Advance registration required
- Submit enrollment form
Before enrolling, consider: your schedule, your dog’s readiness, and your commitment to training.
Payment
Due: At time of enrollment
Online options:
- Credit card
- PayPal
- Venmo
Mail-in option: Check or cash (must arrive 5+ days before class)
Mail to:
TPBP
PO Box 167584
Oregon, OH 43616
Include: enrollment form, vaccination records, and payment
Returned checks: $15 fee applies
Refunds & Changes
Refunds & Transfers
- Deadline: At least 5 business days before class begins
- How to request: Email tpbptrainers@gmail.com (written request required)
- Processing fee: 25% if refund is granted
Injury or Illness During Session
If your dog cannot continue due to injury or illness, you’ll receive credit toward a future class for the number of classes missed.
Class Cancellations by TPBP
Rescheduled classes: 1+ day advance notice
Canceled due to low enrollment: Choose one option:
- Enroll in a different class
- Receive credit toward future session
- Request full refund
Weather Policy
Bad weather may postpone class to the following week (trainer’s discretion).
Class Policies
Attendance
- No make-up classes available
- Missing class: Check with instructor about what you’ll miss
- No refunds for missed classes
- Missing 2+ classes: Consider enrolling in a later session
Behavior Policy
We may decline entry to dogs that present safety concerns or whose behavior may worsen in a group setting.
If issues arise during class: Trainer may recommend private sessions instead. Your class fee will be applied to the private session (additional fees may apply based on evaluation).
Class Operations
- Schedule: Weekly, same day and time
- Duration: One hour per session
- Arrival: Please be on time
- Leash requirement: Dogs must remain leashed and supervised
- No harsh handling tolerated
- Dogs in heat: May not attend
- Dog interactions: Do not allow your dog to approach other dogs
- Cleanup: Handlers must clean up after their dogs
What to Bring
Dog Preparation
- Exercise your dog before class
- Bathroom break before class
- If near mealtime: Feed only half a meal (keeps dog motivated)
Treats & Rewards
✓ Bring These Treats:
- Tiny, soft, chewy treats
- Hot dogs, chicken, freeze-dried liver, string cheese
- Small toy (plush, tug) if your dog likes toy rewards
Equipment
✓ Required Equipment:
- Leash: 4-6 foot nylon or leather
- Collar: Martingale or flat collar (buckle/clip style)
- Retractable (flexi) leashes
- Prong, choke, or shock collars
Optional humane walking tools: Front-clip harness or head collar
